Exchange Policy
Easy Exchange Policy at WASTAY
At WASTAY, we understand the importance of finding the right fit and style. That’s why we offer a simple, hassle-free exchange process within 7 days of receiving your order.
Eligibility for Exchange
To qualify for an exchange, the item must be in its original, unworn, and unwashed condition, with all tags and labels intact. Please note that personalized, custom-made, or final sale items are only eligible for exchange in cases of manufacturing defects or shipping damage.
How to Exchange an Item
To start an exchange, contact our customer support on WhatsApp at #. Provide your order number, details of the item(s) you wish to exchange, and the reason for the exchange. Our team will guide you through the next steps.
After initiating the exchange, please send the item(s) back via any courier service to the following address:
Return Shipping Address for Exchanges
#
Once we receive and verify the returned item(s), we’ll process your exchange and ship the replacement item(s) promptly.
Thank you for shopping with WASTAY! For any questions or further assistance, feel free to reach out to our customer support team.